Bring a drink and snacks if you wish, however we will always have drinking water available. 

We take no responsibility for any personal property that is damaged or lost- we therefore advise you to leave them in a safe place/at home. 

You can book most public events activities online through our website which will link you to our BookWhen booking platform. https://bookwhen.com/densdaisiesdiscoveries 

Costs will be clearly displayed during the booking process.

Large groups (school/community groups) must book over email or the phone in order to collect the correct information and discuss scheduling.

Extreme weather will be monitored (high winds, thunder & lightening, snow), if unsuitable activities may be postponed and a new date sought between parties involved. If not possible to reschedule, refund will be offered.

In the case that an emergency occurs during a session, school/parents/guardians will be contacted to collect their dependents. They will later be contacted in regards to possible refund/rescheduling depending on the circumstance.

Individual Participants (members of the public) MUST give a minimum of 72 hours notice for cancellation, failure to do so will result in no refund being given- unless their space can be successfully filled by another paying customer before the event takes place.

Where groups cancel less than a week (7 days) before scheduled session, session will be rescheduled if possible. Where it is not possible, the group is liable to be charged 100% of the cost for the sessions missed.

Cancellation within 14 days without rescheduling- liable to pay 50% of the cost for missed session.

As with any activity, at Forest School there is an element of risk involved to the participant. The risks are assessed carefully by the Forest School leader using a risk-benefit analysis. This determines whether the benefits, i.e. the learning potential of the so called risky activity outweighs the potential for harm. In most scenarios it does (in combination with carefully planned safety measures) - for example learning to light a fire has the potential to cause burns, however when taking place in a supervised scenario with an expert, it also provides multiple benefits to the participant e.g. boosts in confidence, understanding of fire safety, learning to work in a team, understanding how to manage a fire and cook on a fire. In scenarios in which the risk of harm is assessed to outweigh the benefits, those activities do not take place.

Risks are very carefully planned for at Forest School, participants will be briefed at the start of each session in regards to the safety measures, it is important that participants listen carefully to the Forest School leader in order to keep themselves and others safe. However even with all these measures in place, there is still potential for harm, as in all environments.

By booking activities with Dens, Daisies and Discoveries, you are acknowledging and accepting there there is potential for injury which include, but not limited to, bumps, bruises, cuts, strains, sprains, concussions, broken bones, stings, bites, and other possible trauma. You are also acknowledging that Dens, Daisies & Discoveries will not be liable for any direct or indirect injury arising from or in connection to all Dens, Daisies & Discoveries activities (except when caused by negligence) and waiving all and any claims against Dens, Daisies & Discoveries in this respect both for any named participants.

From January 2020 payment must be made prior to the event via our online booking platform BookWhen.  https://bookwhen.com/densdaisiesdiscoveries

Large group (Schools/Community groups) bookings will receive an invoice for payment. 

Payment can be made via cheque or online bank transfer.

Internet banking details can be found on the invoice.

Book a taster session - if you book a taster session with us the cost will be £175 standard for the day. If you go on to book a full block of 6 or more sessions as a result of the taster session you will be invoiced at the rate of a half day (block booking) £125. 

Gift vouchers can be used as full or part payment for any Dens, Daisies & Discoveries event, unless otherwise stated.

Payment for voucher must be received, prior to customer receiving voucher.

Vouchers cannot be exchanged for cash, and no replacement voucher will be issued in the case of loss or theft of voucher.

Vouchers will be sent electronically or can be posted for an additional £1 postage fee.

Voucher must be used before the date stated on the voucher, otherwise they become invalid.

Please let us know if you have any feedback or concerns about the sessions experienced. You can do this in person, via email or phone and we will endeavour to resolve any issues or celebrate any successes!

 The information provided will only be used to inform activities provided by Dens, Daisies & Discoveries. It will not be shared outside of the Dens, Daisies & Discoveries team, other than with medical professionals in an emergency situation. Information will not be used for marketing purposes unless requested.

The information provided on medical and consent forms will be kept safely:

If a regular participant, details must be kept up to date.

Information will be destroyed within 1 month of participants last activity.

Please get in touch if you require access to the information we have or would like it to be destroyed in a shorter period of time.